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Privacy Policy

📢 Last update: 7th Feburary 2024

Thank you for using Navigo by Amigo, Navigo Link and Navico by Amigo. Your privacy is very important to us, and we take it carefully. This Privacy Policy is designed to inform you about how we, Amigo Inovasi Digital PT, a company duly incorporated and organized under the laws of Indonesia, having its registered address at Ruko Gravitas Blok B2 No.3, Wana Kerta, Sindang Jaya, Kab. Tangerang, Banten (hereinafter referred to as "AMIGOID," "we," "our," "us," or the "Company"), collect, use, store, process, and share your information in relation to your access and use of the Navigo by Amigo mobile Application.

Please carefully read this Privacy Policy before agreeing to download or use the Application. If you have any questions or concerns about this policy, please contact us at privacy@amigo.id. By expressly agreeing to, downloading, making a purchase, registering for an account, or otherwise using the Application, you are entering into a legal agreement and agreeing to the collection, use, and sharing of your personal data as explained in this Privacy Policy. This Privacy Policy constitutes a legal agreement between you and Amigo Inovasi Digital.

If you do not agree with this Privacy Policy or cannot accept its terms, you are not permitted to use the Application. In such case, please do not download, make a purchase, register for an account, or use the Application.

1. Definitions

1.1 The terms used in this Privacy Policy have the following meanings:

• "Application": Navigo by Amigo, Navigo Link and Navico by Amigo mobile Application.

• "Data Controller": The entity responsible for determining the purposes and means of processing Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is Amigo Inovasi Digital, PT.

• "Data Processor": A third party or entity that processes Personal Data on behalf of the Data Controller, as described in this Privacy Policy.

• "Personal Data (or Data)": Any information that allows for the identification of a natural person, directly or indirectly, including user identification numbers, provided by some services.

• "Service": The service provided by this Application as described in the relative terms.

• "Tracker": Technology that enables the tracking of Users, such as unique identifiers, web beacons, and embedded scripts.

• "User": The individual or company using the Application who, unless otherwise specified, coincides with the Data Subject.

• "Usage Data": Information collected automatically through this Application, including IP addresses, device information, browsing details, and location data.

1.2 Amigo Inovasi Digital PT is the Owner and Data Controller.

2. Types of Data Collected

2.1 The Application collects various types of Personal Data, including but not limited to:

(a) Identity Data: Includes first name, last name, and if you sign up using a Google account, additional information obtained from Google services such as your name, email address, city, state, zip code, and third-party ID numbers. If you sign up using a phone number, we collect your phone number and country code. You may also choose to provide other profile information, including photos and other identifying information when interacting with the Service.

(b) Contact Data: Includes email address, address, and phone number.

(c) Content Data: Includes content created while using the Application, such as saved catches, locations, and uploaded images.

(d) Technical Data: Includes information about the device you use to access the Application and details about that device.

(e) Profile Data: Includes User ID numbers, purchase history, account settings, and other profile information.

(f) Usage Data: Includes information about how you use the Application.

(g) Marketing and Communications Data: Includes your preferences regarding marketing communications from Amigo Inovasi Digital and third parties.

(h) Geographic Data: Includes your device's GPS location and location histories.

2.2 We do not sell your Personal Information and only share it with third parties when necessary to provide the Service. The content you submit via the Service belongs to you, and we do not disclose individual account data with other users or third parties unless required by law.

2.3 Personal Data may be voluntarily provided by the User or collected automatically when using the Application. All Data requested by this Application is mandatory unless otherwise specified. Failure to provide mandatory Data may result in the inability to use the Service. Users are responsible for obtaining consent from third parties before sharing their Personal Data with the Owner.

3. Methods and Location of Data Processing

3.1 Methods of Processing: We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Data processing is performed using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. Personal Data may be accessible to certain individuals involved in the operation of this Application or external parties appointed as Data Processors, if necessary.

3.2 We collect Data through the following methods:

(a) Direct Interactions: Users provide Identity and Contact Data by filling in forms in the Application, corresponding with us by email, or other means. This includes data provided when creating an account, applying for additional services, subscribing, making purchases, requesting marketing communications, participating in contests or surveys, or providing feedback.

(b) Automated Technologies or Interactions: We automatically collect Technical Data (provided by analytics and advertising networks) about your device, browsing actions, and patterns as you interact with the Application. We collect this Personal Data using server logs and similar technologies.

(c) Third Parties or Publicly Available Sources: We may receive Personal Data about Users from third-party sources.

3.3 Legal Basis for Processing: We may process Personal Data if:

(a) You have given consent for specific purposes.

(b) Data processing is necessary for the performance of a contract with you or for pre-contractual obligations.

(c) Data processing is necessary for our legitimate interests in providing customer support or account recovery.

(d) Data processing is necessary to comply with a legal obligation.

(e) Data processing is related to a task carried out in the public interest or in the exercise of official authority.

(f) Data processing is necessary for the legitimate interests pursued by us or a third party.

We will provide clarification regarding the specific legal basis for processing upon request.

3.4 Location of Data Processing: Data is processed at our operating offices and other locations where individuals involved in the processing are located. Data may be transferred to a country other than your own, depending on your location. To learn more about the location of such transferred Data and security measures taken, refer to the relevant sections of this document.

3.5 Retention Period: Personal Data is processed and stored for as long as required for the purposes for which it was collected. Retention periods vary based on the purpose:

(a) Data collected for contract performance is retained until the contract is fully performed.

(b) Data collected for our legitimate interests is retained as long as needed for those purposes.

(c) Data may be retained longer with your consent or for legal obligations.

(d) After the retention period expires, Personal Data is deleted, and rights such as access, erasure, rectification, and data portability cannot be enforced.

4. Purposes of Processing and Information

4.1 Personal Data is collected to:

• Allow us to provide the Service.

• Provide customer support.

• Connect third-party services.

• Comply with legal obligations.

• Respond to enforcement requests.

• Protect our rights and interests.

• Detect malicious or fraudulent activity.

• Perform various functions including registration and authentication, location-based interactions, advertising, personalization, data synchronization between devices, sending messages, facilitating payments, data analysis, and improving the Service.
  

5. Device Permissions for Personal Data Access

5.1 Depending on your device, the Application may request permissions to access your device's data. Permissions are granted by you before the respective information can be accessed. You can revoke these permissions at any time through your device settings, but it may affect the Application's functionality.

5.2 Granting permissions allows the Application to access Personal Data such as:

(a) Location Permission: Used for accessing your approximate/precise device location during app usage for location-based services.

(b) Camera Permission: Used for accessing the camera or capturing photos from your device to add to catches.

(c) Photo Library Permission: Allows access to your device's Photo Library to add photos to catches.

6. User Rights

6.1 You have the following rights regarding your Personal Data:

(a) Withdraw Consent: You can withdraw your consent at any time.

(b) Object to Processing: You can object to processing of your Data under certain circumstances.

(c) Access Your Data: You can request access to your Data, disclosure of processing details, and a copy of your Data.

(d) Verify and Seek Rectification: You can verify the accuracy of your Data and request updates or corrections.

(e) Restrict Processing: You can request restrictions on processing under certain circumstances.

(f) Data Erasure: You can request the erasure of your Data under certain circumstances.

(g) Data Portability: You can request your Data in a machine-readable format and have it transmitted to another controller under certain conditions.

(h) Lodge a Complaint: You can lodge a complaint with your data protection authority.

6.2 Right to Object to Processing: You may object to processing based on legitimate interests, including direct marketing without justification.

6.3 How to Exercise Your Rights: Requests to exercise your rights can be sent to us using the contact details provided in this Privacy Policy. These requests are free of charge and will be addressed within one month.

7. Sharing of Personal Data

7.1 We may share your Personal Data in certain circumstances without further notice to you, unless required by law:

(a) Vendors and Service Providers: We share Personal Data with service providers to assist in business operations, including hosting, cloud services, email communications, payment processing, and analytics.

(b) Business Transfers: Personal Data may be shared during mergers, acquisitions, or other business transitions.

(c) Legal Requirements: We may share Data to comply with legal obligations, protect our rights, prevent fraud, and respond to lawful requests from public authorities.

7.2 When third parties process Personal Data on our behalf, they are subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law.

8. Additional Information

8.1 Data Reliability: You are responsible for backing up important data stored or accessed through the Application. We do not guarantee the preservation of data, and you assume the risk of loss or disclosure.

8.2 Security: We make efforts to safeguard Data confidentiality but cannot be held liable for unauthorized access, disclosure, or losses due to third-party actions or your disclosure of Personal Data.

8.3 Legal Action: Personal Data may be used for legal purposes, including court actions arising from improper use of the Application.

8.4 Additional Information: For additional information about Personal Data collection and processing, please refer to specific sections of this document or contact us.

8.5 Modification or Amendment: We may modify or amend this Privacy Policy at its sole discretion at any time without prior notice, by posting a copy of the modified or amended Privacy Policy on the Company website https://amigo.id/privacy. You will be deemed to have agreed to any such modification or amendment by your decision to continue using the Application following the date in which the modified or amended Privacy Policy is posted on the Company website. You are responsible to regularly reviewing the Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop using the Application immediately.

8.6 Terms of Use: Your use of the Service and any privacy-related disputes are subject to this Privacy Policy and our Terms of Use.

8.7 Legal Information: This Privacy Policy is based on relevant Indonesian laws and applies exclusively to this Application unless otherwise specified.

8.8 Contact Information: If you have questions or concerns about this Privacy Policy, contact us at privacy@amigo.id